Developments

After 10 days and my meeting with Qatar Embassy I got an answer.

And it was basically the following:

Qatar Airways understands that schedule reliability is very important to our customers and endeavors to provide, at all times,the service they deserve and pay for. However, despite of our very best efforts, delays do occur, such as the case with yourflights, QR008/25th of July 2008 and QR610/26th of July 2008, which were due to Air Traffic Congestion and Securityreasons, respectively. We trust you will appreciate the fact that disruptions of this nature are unforeseen and totally beyondour control

and

Your satisfaction is important to us and to the continued success of our business. As a gesture of goodwill we would like tooffer you a Miscellaneous Charges Order (MCO) of USD500. The MCO is non-transferable, non-refundable and may beused for payment of various Qatar Airways Services. You may claim your MCO within three (3) months from the date of thisletter. The MCO will then be valid for a period of one year from the date of issue.

Obviously Qatar was, in this case, following the book rules and answering like a machine would do. Pity that they do not do that when need to protect the safety and care for their customers.

It looks really that they did not pay any attention to what I wrote.

Can you call Air Traffic Control disruption to a 4 (four ) minutes delay? So when a plane is delayed 10/15 minutes, what happens many times they call it what? "A natural disaster beyond our control!" or a "devastating event".

I want much more than 500 US$ I want a formal APOLOGY. It is not money that can pay my ordeal is Qatar to formally accept that they did it wrong not me I was only a victim of their mishandling of things.

PS: The quotes are sic errors included